1. Information We Collect
We collect information you provide directly to us when you:
- Complete our contact or onboarding form (name, email, company, phone number)
- Schedule a call or meeting through our booking system
- Communicate with us via email or other channels
- Enter into a service agreement with us
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on our site, through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our lead generation services
- Respond to your inquiries and schedule consultations
- Send you service-related communications (invoices, updates, account notices)
- Analyze website usage to improve user experience
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Lead Contact Data
As a lead generation service, Conduit sources contact information for third-party individuals and businesses based on your specified criteria. This data is obtained through lawful means and sourced from providers who represent compliance with applicable data protection regulations.
You, as the client, are responsible for using delivered lead data in compliance with all applicable laws, including CAN-SPAM, CASL, and any applicable data privacy regulations in your jurisdiction.
4. Information Sharing
We may share your information with:
- Service providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., CRM platforms, booking tools, payment processors), bound by confidentiality obligations.
- Legal requirements: When required by law, court order, or government authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
We do not share, sell, or rent your personal information to marketing companies or data brokers.
5. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
We may use third-party analytics services (such as Google Analytics) to understand website traffic patterns. These services may collect information about your use of our site in accordance with their own privacy policies.
6. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Client account data is typically retained for a minimum of three (3) years following the end of a service relationship for legal and accounting purposes.
You may request deletion of your personal information by contacting us. Please note that we may be required to retain certain information for legal compliance purposes.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt out of certain communications
- Rights under applicable laws such as CCPA (California), PIPEDA (Canada), or other local regulations
To exercise any of these rights, please contact us at the details below.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are intended for business use by adults (18+). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated to active clients via email.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out:
Conduit Lead Solutions
Email: info@conduitleads.com
Website: conduitleads.com